Acceptance of Terms
By accessing or using the GBN Partners website ("Site") or engaging our services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not access or use the Site or our services.
These Terms constitute a legally binding agreement between you and GBN Partners. We reserve the right to modify these Terms at any time. Your continued use of the Site or services following any changes constitutes acceptance of those changes.
About GBN Partners
GBN Partners helps business owners identify the numbers that matter and the activities that count. We combine financial management expertise with business operating capability to help established businesses get clear direction through focused, pragmatic priorities.
Our services are advisory in nature, though we may provide implementation support for specific initiatives as agreed in engagement terms. We are not a licensed financial services provider, and our services do not constitute financial product advice.
Use of the Website
Permitted Use
You may use the Site for lawful purposes only. You agree not to:
- Use the Site in any way that violates any applicable law or regulation
- Attempt to gain unauthorised access to any part of the Site or any systems or networks connected to it
- Use any automated system or software to extract data from the Site without our express written permission
- Interfere with or disrupt the Site or servers or networks connected to the Site
- Transmit any viruses, malware, or other malicious code
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, software, and design elements, is the property of GBN Partners or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may view, download, and print content from the Site for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, or sell any content from the Site without our prior written consent.
Service Engagement Terms
Engagement Agreements
Our services are provided under separate engagement agreements that outline specific scope, deliverables, fees, and timelines. These Terms supplement but do not replace any written engagement agreement between you and GBN Partners.
Engagement agreements typically address:
- Defined scope of work and deliverables
- Fee structure and payment terms
- Access requirements to business data, systems, and personnel
- Mutual confidentiality obligations
- Ownership of work product and reporting
Client Obligations
When engaging our services, you agree to:
- Provide timely and accurate information, data, and access as reasonably required for our analysis
- Ensure you have the legal right to provide us with any data, including customer or employee information
- Respond to reasonable requests for clarification or additional information
- Pay fees according to agreed terms
- Maintain the confidentiality of our reports and findings
Our Obligations
We will provide services with reasonable care and skill, in accordance with professional standards. We will:
- Conduct analysis using sound methodologies and frameworks
- Deliver findings and recommendations based on the information provided
- Maintain confidentiality of your business information
- Meet agreed timelines unless circumstances beyond our control prevent it
- Provide clear, actionable insights in our reporting
Confidentiality and Data Handling
We treat all client information as confidential and handle it in accordance with our Privacy Policy and any confidentiality provisions in engagement agreements. We will not disclose your business information to third parties without your consent, except as required by law or as necessary to provide our services (such as engaging specialist contractors).
You acknowledge that any testimonials, case studies, or general references to our work may be used for marketing purposes, provided no confidential information is disclosed and your identity is protected unless you provide specific written consent.
No Guarantees of Outcomes
Our services involve analysis and recommendations based on available information at a point in time. We do not guarantee any specific business outcomes, revenue increases, cost savings, or other results. Business performance depends on numerous factors beyond our control, including implementation quality, market conditions, and management decisions.
Any financial projections, scenarios, or estimates provided in our reports are for illustrative purposes and do not constitute predictions or promises of future performance.
Limitation of Liability
To the maximum extent permitted by law, GBN Partners, its partners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Our total liability to you for any claim arising out of or relating to our services shall not exceed the fees paid by you to GBN Partners for the specific services giving rise to the claim.
Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under Australian law.
Indemnification
You agree to indemnify and hold harmless GBN Partners, its partners, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
- Your breach of these Terms
- Your violation of any law or the rights of any third party
- Your provision of inaccurate, incomplete, or misleading information
- Your failure to implement our recommendations in accordance with our guidance
Third-Party Links and Content
Our Site may contain links to third-party websites or resources. We provide these links for convenience only and do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party sites at your own risk.
Termination
We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms.
Service engagements may be terminated in accordance with the terms of the specific engagement agreement. Upon termination, fees for services rendered to the date of termination remain payable.
Dispute Resolution
If a dispute arises between you and GBN Partners, we encourage you to contact us first to resolve the matter informally. If the dispute cannot be resolved informally within 30 days, either party may initiate mediation before resorting to litigation.
Any mediation shall be conducted in Brisbane, Queensland, in accordance with the Australian Disputes Centre mediation rules.
Governing Law and Jurisdiction
These Terms are governed by the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland for any dispute arising out of or relating to these Terms or your use of the Site or our services.
Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any specific engagement agreement, constitute the entire agreement between you and GBN Partners regarding the use of the Site and services, and supersede all prior agreements and understandings.
Changes to These Terms of Use
We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated Terms on our website and update the "Last Updated" date. Material changes will be prominently displayed on the Site.
Your continued use of the Site or services following any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Site and services.
Contact Us
If you have questions about these Terms of Use, please contact us at contact@gbn.partners
Last Updated: December 2025