From Sustained Losses to >$500k Profit

Sector: Healthcare
Timeframe: 6 months

The situation

A suburban GP practice had grown without the financial infrastructure to match. The owner was working excessive consulting hours to mask underlying losses, and there was no clear visibility over what was actually driving the economics. Costs were misaligned, doctor performance was opaque, and cash reserves were shrinking.

The practice wasn’t failing for lack of patients or capability. It was failing because no one could see the numbers clearly enough to act on them.

What we walked into

• Losses in excess of $350k per annum
• Diminishing cash reserves
• High reliance on the owner-operator generating income through consulting
• Limited visibility over doctor performance and practice economics

What we did

• Implemented robust financial management to restore clarity and cost discipline
• Improved transparency and management of doctor performance to lift productivity and care outcomes
• Removed redundant costs weighing on profitability
• Reduced reliance on the owner-operator by strengthening the underlying practice model
• Used improved performance visibility to attract additional doctors, supporting sustainable growth

What changed

• Practice moved from losses to >$500k in profit
• Gross billings increased by ~$1.8m
• Improved patient care alongside stronger commercial performance
• Reduced dependence on owner consulting income

The result

Within six months, the practice moved from sustained losses to over $500k in annual profit. Billings increased by $1.8m, and the owner reduced their personal consulting load while the business performed better without it.

The turnaround didn’t require a new strategy or additional capital. It required visibility, discipline, and focus on what was already there.